I had an old credit card link to my XBL account. It had cancelled about 6 months ago. I totally forgot about this and when my XBL renewal came around I couldn't really do anything to change it. All I got was an email saying "Hey, we're already billing your card. This isn't a reminder that it's going to be billed soon, because that'd make sense". So I just sat back and waited a couple of weeks for the "Hey, jerk, your card doesn't work!" email.
This is where it gets annoying. Since my card was rejected, my account was suspended. I wasn't too bothered at the time because since I was going through training at my new job I'd usually come home too tired to play games. When I did feel like playing games, I had Brawl. So apart from watching HD-DVDs, I haven't used my 360 in over a month.
Now, though, I have new games for it. I got some rather good deals on second hand copies of Gears of war, Crackdown & Call of duty 4. I really want to play them, but I can't. Why? Well, my account is suspended! :(
Yesterday I bought a 12 month subscription card, since I don't have any credit cards at the moment. I tried entering the code on the website and got an error. Strange. I tried again to make sure I got the code right but got the same error. So I call them up and I need a credit card to pay my account. I explain to him that I don't have one, but that's too bad. I need a credit card.
So now I have to spend another $80. Why do they do things like this? They should put warnings on those cards informing people that they won't actually work if you used to have a credit card. I also asked the guy if he could delete the credit cards I have on file since they've all expired.
Nope. I have to pay them first. Then spend another 25 minutes on the phone. How does a company as enormous as Microsoft have such a terrbile billing system? We can't even do something as simple as delete expired credit card details via the website! It hurts that we pay for this, but the 360 is pretty much useless without live.
At least I have Brawl. Maybe I'll try playing Super Mario Galaxy again too.
This is where it gets annoying. Since my card was rejected, my account was suspended. I wasn't too bothered at the time because since I was going through training at my new job I'd usually come home too tired to play games. When I did feel like playing games, I had Brawl. So apart from watching HD-DVDs, I haven't used my 360 in over a month.
Now, though, I have new games for it. I got some rather good deals on second hand copies of Gears of war, Crackdown & Call of duty 4. I really want to play them, but I can't. Why? Well, my account is suspended! :(
Yesterday I bought a 12 month subscription card, since I don't have any credit cards at the moment. I tried entering the code on the website and got an error. Strange. I tried again to make sure I got the code right but got the same error. So I call them up and I need a credit card to pay my account. I explain to him that I don't have one, but that's too bad. I need a credit card.
So now I have to spend another $80. Why do they do things like this? They should put warnings on those cards informing people that they won't actually work if you used to have a credit card. I also asked the guy if he could delete the credit cards I have on file since they've all expired.
Nope. I have to pay them first. Then spend another 25 minutes on the phone. How does a company as enormous as Microsoft have such a terrbile billing system? We can't even do something as simple as delete expired credit card details via the website! It hurts that we pay for this, but the 360 is pretty much useless without live.
At least I have Brawl. Maybe I'll try playing Super Mario Galaxy again too.
Leave a comment